Customer Testimonials
Danny ghosted us. We purchased from a different Nissan dealer. We were a bit concerned something happened to him, but turns out he just mustn’t have wanted the sale.
Having owned or leased nearly every make and model on the market, I have had my share of dealership experiences. No experience even comes close to the stress-free buying and the incredible service at Al Piemonte Nissan in Melrose Park. Mario Dal Cerro sold me my current car and soon I will return to buy another. Mario and Sammy Alfano never fail me, always there for every service visit and every new car option. I could never thank them enough.
I could not believe the disrespect I received from Paul DiFilipps. Extremely arrogant. I sat for 2.50 hours for oil change, with a 11:00 o'clock appointment. I have leased with Nissan and have never been treated so rudely
Christian sold me a car helped me out and answered all my questions!! Ask for him excellent customer service!
VERY HELPFUL! Thanks to Giselle A. for her assistance! Happy with my 2024 KICKS first free oil change & inspection AND car wash! Love my car!
Christian gave me and my brother great customer service! Got us into a new Sentra 2025! Answered everything ask for him
Christian was very good to me and my family and made things easy, didn’t take too long in here, I know dealers usually take forever but my process wasn’t that long. Ask for Christian!
Drove 1 hour away in heavy rush hour traffic to look at a used Nissan Rogue yesterday. My wife and I made the appointment yesterday morning (the same day as appointment). Well we got to the dealership only to find out after a 5 minute phone call that the car we wanted to look at isn’t actually available because it is getting cosmetic repairs done even though the car hasn’t been in any accidents and website said nothing about any damages. We were then shown another Rogue which was totally fine and it looked good but it REEKED with the ... Read More DealerRater - Aug 1, 2024
Marvin Rodriguez did a great job helping me and my family get a great deal on on our new "2024 Nissan Rogue. So friendly and professional and very welcoming when we first came in the door. Thank you marvin in many many blessings.
There are no words to describe my experience with Al Piemonte Nissan. From Nataly’s prompt email responses, Cesar’s friendly demeanor and guidance, Sammy’s attentiveness to my concerns, to Armando‘s honesty in financing options. All made for a wonderful experience! I had visited a few other dealerships in the area, and none had shown me the same level of courtesy and respect. Their level of teamwork goes unmatched, and one can definitely feel the “we’re a family” vibe. They took the stress out of it all and I couldn’t be happier with my purchase. I ... Read More DealerRater - May 2, 2024
Great help Mario was!!! Really recommend and appreciate the help. Couldn’t be more happy with the car!!
Amazing Deals!! Extremely Organized and smooth process highly informed workers Kevin Alcaraz had answers to every question I had. The staff were amazing Aswell very friendly.
If I could I would give this dealership 0 stars , horrible customer service and will not be returning or referring anyone to this dealerships
Mario was a great person to work with. He was very informative and worked on getting us what we wanted.
Mario was a great big help, I appreciate everything thanks, an outstanding sales representative. Grateful I traded in a 2018 and got a 2021. I love my new car . He was so patient, kind, and took that extra step when needed. Thanks You so much.
Lack of customer service, service was not started until I brought it to their attention which was 4 hours later. I understand its the holidays but an update would have been nice. There is no actual person to person update on the status of your car if your have been waiting for a while. When I was refusing service for my car thats when nissan was able to get started on the service. This is not the only time I have experienced this issue. I hope this helps address and improve nissan customer service.
Would not recommend this dealership. I came in for an oil change and the service writer had a bad attitude from start. Then my car disappeared for 15 minutes, and then saw it come back in the with another guy coming out of it on the passenger side. After the service writer advised my car was done, I just wanted to get out of there. After getting back in my car, it smelled like weed and I called left a message on the general voicemail after it rang for 5 minutes. Just wondering how this will be corrected. I can tell you ... Read More DealerRater - Nov 27, 2023
Abelardo was a great dealer! Knew exactly what I wanted and gave me a good deal
Pésimo servio! Deje mi nissan rogué 2021 para que la revisaran de un problema que tiene y me la entregaron con excrementos de pajaros en los asientos y con plumas adentro ademas de una huella de zapato en mi tablero! El miércoles la lleve para un cambio de aceite y rotación de llantas y hoy viernes se me poncho mi llanta y no tengo mi dado en mi guantera, llamo al dealer y dicen que ellos no usan los dados! Entonces mi dado se desapareció solo?!
Carlos was helpful and professional, definitely will recommend him to to others down the road
Cesar and Carlos were very generous in helping me buy my first new car. All my questions were answered and had now issues going through with the process.
This place is great. Paul helped me in and out of service and took care of any questions I had. I got my new Kicks from here a couole minths ago and have had no issues! Would recommend to anyone!
Last time my husband and I dealt with a dealership many years ago, we were told "The United States sets the prices", and this dealership is right inline with that kind of logic. I saw a car advertised with Cars.com I liked, and we drove 40 miles to go see this car that has been on the lot about 9 months, so we examined it closely! Doing research later it turns out the car needed a big, expensive repair, but correctable under warranty.
This was not our first test drive with dealerships, and we always informed them (with no ... Read More DealerRater - Mar 24, 2023
Mario was super helpful when I came to Nissan looking for a new car. I had a very positive experience and would recommend his services!
I can't imagine a more professional, more cordial salesperson than Mario Dal Cerro. Mario is empathetic and helpful. He helped guide us to a very satisfactory purchase. You can't go wrong with Mario!
Go see Mario Dal Cerro @ Al Piemonte Nissan From the first phone call to the moment I walked in the door to pick up my car, I was provided with the utmost customer service. The dealership is beautiful, neat & clean. Everyone I dealt with was caring, efficient & explained everything so thoroughly. It truly was an awesome experience
gracias Fabiola ucles por tu ayuda y por ayudarme con mis familia te recomendamos 2022 sentra nuevo con 0 milllas
Thanks to all the staff and ricardo villanueva for getting me approved on the nissan altima
Quiero agradecerle a Ricardo villanueva por el financiamiento que me consiguio en mi nuevo Nissan Rogue.
Good people to do business with and good prices. Thanks to Ricardo Villanueva for taking care of me.
Good people to do business with and good prices. Thanks to Ricardo Villanueva for taking care of me.
Muchas gracias por tu ayuda en la compra de mi nissan sentra a Ricardo Villanueva.
fabiola gracias por mi 2023 nissan rogue la recomiendo mucho pregunten por ella las va a ayudar
Mario sells me all my cars he the best go see him for your next deal you will not be sorry he will get you the best price hands down
Go see Mario he is the Best he do everything to help you in you New car dral
Terrible experience with Mario and his service team. They were wonderful during the sale process. The car has a stalling issue that they can’t figure out and they have been absolutely terrible to deal with. Do your research, don’t buy from these guys. The service team is rude and can’t seem to solve a problem. Mario won’t do anything to stand up for what is right even though he sold the car and earned the profits. Stay away!
Gracias Ricardo Villanueva por la atencion en la compra de mi carro. Se los recomiendo, resuelve todas tus dudas.
Just wanted to thank ricardo villanueva and the staff for working with me and getting me in to a nice nissan rogue
Muchas gracias a ricardo villanueva por ayudarme a conseguir un prestamo y poder comprar mi camioneta. Estoi muy contenta con mi compra.
Thanks Ricardo Villanueva for your help finding my new nissan sentra at a super good price and the color I wanted
If you are looking to purchase a car see Mario DelCerro. He was patient knowledgeable and took his time to make sure I was happy with my new purchase. I highly recommend Mario if you are looking for a car or SUV.
I haven’t bought anything… yet! But wanted to share my experience with Mary Aguilar. Super friendly, very professional and extremely knowledgeable. The car I want isn’t currently available, however, she is walking me through ordering my vehicle directly through the manufacture to make sure I’m getting exactly what I want. I’m very excited with how everything is going. I had my dad with me, who only speaks Spanish, and although it’s not her first language, she definitely made an effort and guided us through this process where even he understands.
Mary LaMarca was very helpful when we came in to service our Sentra and left with a new Rogue.We asked some questions about the Rogues and then left with one
Freddy Torres was the best! Knowledgeable,professional, Pleasantly tenacious! Loved working with him and Dealership.Would recommend him to anyone buying a car online or the lot!
I’m very pleased with Mario . He helped my mom to purchase the car . Very professional, excellent manners and service Thank you for everything, I would definitely recommend him to everyone.
How do you give a dealership a -0. I believe this is the lowest you can go. On 7/21/22, I visited Al Piemonte to look to purchase a 2016 Nissan Rogue through their Vehicle Exchange Program. I spoke with Luz Orta who referred me to Danny Ramirez. Came in test drove it, loved it. Okay so let’s pull credit and I have a trade. I knew my trade was a high payoff going in and my credit wasn’t stellar, but I tried anyway. So this didn’t work. Danny asked me if I had a co-signer. No, I didn’t. ... Read More DealerRater - Jul 22, 2022
Enacantada con mi auto, no pude haber escogido mejor lugar para comprarlo y amé el servicio que me dio Carlos Gomez, super amable y super atento en todo. Gracias
Carlos Gómez in sales was so helpful! Thanks for the help on my new car!
Mario was a fantastic salesman and I even left not feeling ripped off. I even had the car delivered to the house where he took my trade.
Mario was such a big help with my new car! He made sure he found all the information about the car!
Compre un carro 2018 y me salió con problemas. En ayuda con Carlos Gomez pudimos pasar una mala situación a una mucho mejor con mi nuevo 2022 Altima. Gracias Carlos!
Been looking for a Car for a while. Was so happy with this place Service. Carlos Gómez in Sales was very helpful with our process
Thank you oscar martinez for you assistance on the purchased of my new nissan sentra. It was a very quick deal.
Very good service Freddy Torres thank you for your help I recommend 💯 very good attention!!!!! ☺️
I really wasn't ready to buy a car at the worst car-buying time in history but I owe a huge debt to Sammy Alfano and Mario Dal Cerro at AP Nissan for finding me a 2017 Nissan Pathfinder! Everyone involved in the purchase was kind, considerate and great at what they do. I posted it all over Facebook so my friends would make AP Nissan their first stop when they need something. Many thanks to Mario and Sammy!
Had a good time while buying my car. Oscar martinez made the process very easy and fast. Thank you yo all the staff
Quiero darle las gracias a oscar martinez por ayudarme en la compra de mi camioneta. Fue atento y muy paciente.
Thanks oscar martinez for your help on getting my wife her Nissan Rogue for xmas.
Excellent service, bought 2 of my cars here couldn’t be happier with them. Cesar Ortega was an excellent vendor
COMPRE MI NISSAN NV 1500 CON SERGIO LÓPEZ. LO RECOMIENDO A TODOS MIS AMIGOS Y FAMILIARES
I had the great please working with Adal! I love my car and want to thank him so much !
COMPRE MI PRIMER AUTO NUEVO. UN NISSAN ROGUE 2021. SERGIO LOPEZ ME AYUDO BASTANTE. MUY AMABLE Y MUY PROFESIONAL. GRACIAS
Great help. Needed a vehicle asap for my road trip to Florida. Carlos landed me on the perfect rogue.
Muchas gracias a carlos por alludarme a comprar mi carro nuevo. Se enamoró mi esposa con la troca.
Mario is top notch !!! I can say everything he told me over the phone was exactly how it was when I drove over an hour to meet him at the dealership..I will definitely bei buying again from this dealership and Mario ! Thanks Again !
Muy buen trato recomiendo a Sergio López me ayudó mucho en elección de mi vehiculo
This is a great dealership that cares about your needs, Mario listened to our needs in what we wanted in a vehicle!! He showed true compassion and integrity and made the process extremely fun!! Go see him!!!
Emilio helped me lower my payment on my car would highly recommend seeming him if you need anything great guy and he explains everything very well.
Trato amable, mi primer auto un Nissan Sentra 2019. Sergio Lopez me ayudo mucho gracias. Lo recomiendo.
Compre mi Nissan Rogue 2021. Sergio Lopez me ayudo bastante. Una experiencia inolvidable. Gracias por todo
I really like this place, I always refer people here when they are looking for a car. make sure to ask for Fredy Torres great guy to work with.
this is a great place for your car needs, I purchased my car here and I get my service done here. Fredy Torres sold me my car and helped me schedule my first oil change. Thank you
Emilio helped me out with the process of buying my lease out could not make it any easier would highly recommend.
Emilio me ayudó a encontrar una 2018 Rogue en muy buenas condiciones estoy contento con la compra recomiendo a Emílio
Emilio helped me find this beautiful Jeep Compass with low miles could not be any happier.
Emilio me ayudó en mi compra de mi nuevo Nissan. Si buscan una buena oferta vengan con Emilio.
This dealership gives great deals I had the opportunity to have Danny help me out and I was so happy with my purchase I would highly recommend.
Danny help me find a vehicle for my son gave me a good deal and my son was happy with the car.
Greta place to get a car I had Danny help me out and he went above and beyond to get a deal put together for me.
Danny helped me out and I could not be happier great energy didn’t make me feel pressured would recommend seeing him if you need a car
Fredy was very knowledgeable, friendly, and welcoming. He didn’t mind I had so many questions, and he took his time to answer them. I didn’t feel pressured or rushed, and I appreciate that kind of service.
Estoy miy contenta con mi compra y Queria agradecerle a Oscar Martinez por la atencion y explicacion que nos dio. Se los recomiendo, muy amable y profecional.
Thank you Oscar martinez for you help with my new nissan. Im very happy wirh the whole transaction
muy agradecido con oscar martinez por ayudarme con la compra de mi auto. Ea muy cordial y atento.
I can't say enough about Juan Becerra. My 2017 Sentra was towed to the dealership because I was having acceleration issues. My thinking was it was a simple recall and I couldn't be further from the truth. After further inspection, it was discovered that I had a transmission issue. Needless to say, Juan advised me that they would probably need to keep the vehicle for more than a few days. I told him I needed a Loaner and he made certain that I was well taken care of with a nice 2021 Murano. The issues that my vehicle had have ... Read More DealerRater - Nov 19, 2021
Muchas gracias oscar martinez por tu ayuda y el buen trato en la compra de mi nissan nuevo.
I you are looking for a nisaan come see oscar martinez. He will take care of you and give yo a great deal
Just want to take my time and thank Oscar Martinez an the staff at alpiemonte nissa. Had a good experience and it was a fast process.
Emílio me ayudó a cambiar my Dodge Journey por una 2021 Nissan Rogue Nueva estoy muy contenta con mi compra, si buscan una buena persona que trabaje con ustedes vengan y busquen a Emilio.
Emilio y Adal me ayudar en la compra de una Nissan Rogue nueva y quede muy feliz los recomiendo
Purchased a new nissan rogue with salesman Mario Dal Cerro who was excellent and knowledgeable!!
Great customer service! Great deals!! Every department I have dealt with are top knotch! Lots of inventory to chose from
Thursday night I was in the showroom looking at a Murano they had and Emilio was nice enough to show me the vehicle and answer all the question I had about it, he even went out of his way to find it for me in white. Adal also helped me out and he was just as nice as Emilio. I would high recommend either Emílio or Adal.
Danny helped me find this beautiful Pathfinder and I could not be happier once we got back from the test drive he answered all of our questions, if you need a car Fanny is the man to see.
Danny me ayudó a refinanciar mi carro estoy muy contento con la ayuda que me dio lo recomiendo
Danny helped me get into a beautiful car could not be any happier would highly recommend.
Adal es un tipo genial. el tipo es divertido y amistoso. lo recomendaria. ve a verlo!!
Quiero darle las gracias a Adal por ayudarme a cambiar mi auto por un nuevo rogue 🙂
Came in from service and had a mini convo with Adal which is one of the sales guys. Love the man. Told him once I’m ready to buy I’ll come see him
Came in looking for a car and Emilio helped me find this amazing 2018 Nissan Rogue.